About Us

To paraphrase the poet Robert Burns, ‘it is a gift to see ourselves as others see us.'

Not just feedback in the general sense of – "great job." Praise is "nice to have" but is not sufficient. You need feedback that addresses your interests - it must be specific, timely, and delivered in a way that helps you to see yourself as others see you.

Our system has the strength of face-to-face interviews without being time intensive, logistically daunting, or needlessly expensive.

The systems developed by HelpfulFeedback.com are customized for your organization. We will solicit narrative feedback that matters and provide reports that are easy to understand. Knowing that you scored an average of 3.42 on "giving assignments" or on your "ability to maintain eye contact during the presentation," is of limited value. We want to provide you with specific examples from the experience of the audience or your employees.

HelpfulFeedback.com specializes in developing unique – web based - secure – customized feedback systems. We can be most helpful when the feedback demands the highest sensitivity and diplomacy.

Owner-Developer: Jeffrey C. Connor, Ph.D.
Jef provides organizational and personal career/performance assessment and consultation for senior executives in government and business and for leaders in professional service organizations. He has designed and taught in executive education programs on leadership, organizational change, leadership transitions, stress, decision making, and accountability. He has consulted on senior executive selection and has provided in-depth assessments and executive consultation for individuals struggling with her or his role as a leader.

Jef formed IntelLeadership, LLC through which he provides senior leadership development and consultation for the intelligence community of the U.S. government. For over twenty years he was a Lecturer on Organizational Behavior at the Harvard Medical School where he has co-facilitated a seminar on leadership for chief residents in psychiatry.

For twenty years Jef was the CEO of a large professional service organization providing specialty psychiatric services. He has previously been on the faculty of the Graduate School of Education at Harvard University where he co-taught the Organizational Diagnosis seminar with Professor Harry Levinson. For twelve years, Jef was an associate of The Levinson Institute, Boston, Massachusetts.

Jef has published papers and case studies on organizational successes and failures, upward feedback, stress, mentors, dealing with difficult personalities, teams, and on breaking bad news and managing terminations. He wrote, It wasn’t about race. Or was it?,  relating to the interface of race and gender that was published in the Harvard Business Review and a case study (with Harvard Business School professor Scott Snook) on a death at Boston’s Children’s Hospital published by Harvard Business School. He also co-wrote (also with Scott Snook) “The Price of Progress: Structurally Induced Inaction” published in Organization at the Limit (2005), analyzing organizational issues related to the Columbia Shuttle disaster. He recently completed “Operación Jaque,” a case study on the July 2008 hostage rescue in Colombia.

Jef received a master's degree in psychology from Boston College, and a Ph.D. in administration, policy and research at Brandeis University. He has completed advanced training in negotiation and in mediation at the Harvard Law School.

Dr. Connor's publications, teaching materials, and interviews include:

Our firm has worked with Jef since 1994 on a number of management issues. He helped us design our program for obtaining associate evaluations of partners, and he has helped us to present the results of those evaluations to partners in a thoughtful and constructive way. He is perceptive, familiar with the law firm environment, and has credibility with both partners and associates that very few law firm consultants do. I value his counsel, and I recommend him regularly to other law firms.

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