Testimonials

"This evaluation instrument is pure genius. Its concise structure and clear language guides the evaluator through a meaningful assessment process in a short period of time and eliminates the guess work, confusion and dread that is common to many evaluation tools. The instrument is truly an educational tool for all involved in the process; it will yield useful and specific information to improve the performance of the individual evaluated, the evaluator, and the organization as a whole."

Verna Myers
Verna Myers & Associates
Diversity Management Consulting

"Our firm has worked with Jef since 1994 on a number of management issues. He helped us design our program for obtaining associate evaluations of partners, and he has helped us to present the results of those evaluations to partners in a thoughtful and constructive way. He is perceptive, familiar with the law firm environment, and has credibility with both partners and associates that very few law firm consultants do. I value his counsel, and I recommend him regularly to other law firms."

James J. Sandman
Former Managing Partner
Arnold & Porter

"I have seen Jef work with executives at very senior corporate levels. His upward and peer evaluations were astute and clear, diplomatically delivered and readily accepted. More importantly, he was able to build long term, helpful connections with executives who needed to make changes in the way they worked with their people. He really helped these executives to build their teams which in turn made the organization much more effective. He is highly skilled in this and I thank him for his good work."

John Borgia
Senior Executive Vice President
Vivendi Universal

"We appreciate very much your help in conducting the first comprehensive upward review of partners at Palmer & Dodge LLP. Your web-based system proved adaptable to our needs in creating the survey instrument with our desired focus and provided both the assurance of security and ease of use for input that resulted in an associate return rate of over 75%.

The substantive feedback delivered to our partners was specific, constructive and well received by them. We were also pleased that associates expressed appreciation to the firm for undertaking this exercise. We expect to repeat the upward review process periodically and look forward to discussing the next round with you when the time comes.

Finally, we appreciate your willingness to understand our needs and culture and to provide us with the benefit of your experience with the law firm environment. Both Jeff Jones, our managing partner, and I would be glad to discuss our experience with any firm considering your program."

David R. Pokross, Jr.
Administrative Partner and Chair, Business Law
Palmer & Dodge

"Jef worked with our firm on a web-based upward review process and we were very pleased. He built a customized evaluation instrument that was clear and easy-to-use and responded to our then current priorities. Over 70% of our attorneys submitted reviews. We are convinced that the ease and clarity of the instrument impacted that result. The process yielded thoughtful feedback for our senior attorneys and firm management. Jef was easy to work with - interested in getting to know our firm and developing effective strategies for us. There is nothing "off the shelf" about the instrument he designed or his advice."

William P. Gelnaw, Jr. and John A. Nadas
Managing Partners
Choate, Hall & Stewart
Boston, MA

"Our group was losing valuable employees. Jef was able to provide us with valuable feedback from our employees that allowed us to change our behavior. Not only did we stop losing employees, but two key employees rejoined the group."

David Carp, M.D.
Chief of Anesthesiology, Beverly Hospital
Beverly Anesthesiology Associates